I purchased a pair of $229 '***' sandals from Drs Foot Labs in San Diego. $229 money order was cashed on August 1st, I received sandals in last week of August.
I returned sandals on 28/8/08 - they were delivered by USPS, via insured, delivery confirmation mail on Sep 4th 2008. I have had NO refund as requested in writing. NO response either to my e-mails or THREE phone calls. The phone # is constantly on an answering machine.
Mr Saul Goldston has (seemingly) stolen $229 of my money. The Foot Labs web site claims a 60 Day unconditional guarantee which is clearly false advertising. The sandals were returned to Foot Labs in San Diego within five days of receiving them in as new, unworn condition with all packaging. San Diego Better Business Bureau lists TWELVE (including mine) fairly complaints about this company including several other unresolved complaints about refunds etc.
This man Saul Goldston, who claims over the phone to be a qualified podiatrist, after now virtually a month of refusing to refund my hard earned money, as glibly promised, is a shameless thief!!
I am now vigorously pursuing a number of legal options with various California organisations - not just the BBB - predictably enough he is not a member.
Monetary Loss: $229.